For standard orders, processing and shipping typically take 2–10 business days after purchase.

If you’ve ordered a product during a crowdfunding campaign, pre-sale, or special event, fulfillment will follow the timeline specified in the event details. The estimated shipping date will be clearly displayed on the product page at the time of purchase.

For more details, please refer to our Shipping Policy or check the updates on the product page.

We accept the following payment methods::
Klarna: 🇺🇸 🇩🇪 🇫🇷 🇪🇸 🇮🇹 🇳🇱 🇦🇹 🇧🇪 🇫🇮 🇮🇪 🇵🇹 🇬🇷
Afterpay: 🇺🇸
Credit/Debit Cards (Visa, Mastercard, American Express, etc.)
PayPal
Google Pay
Apple Pay
Payment options are subject to change without notice.

Use this text to answer questions in as much detail as possible for your customers.

Hypershell X is a powered exoskeleton product suitable for hiking, cycling, travel, work, and everyday life. It is the most advanced and cutting-edge exoskeleton available on the market today.

Definitely. It takes less than one minute to put on, and you can control everything (including powering on/off and changing assistance level) with one button.

Hypershell X is made for people who love the outdoors but sometimes feel held back by physical stamina. Whether it’s hiking, cycling, urban commuting, photography, exploration, rescue work, or even fitness training, Hypershell X helps you go further and enjoy the outdoors without being weighed down by fatigue.

However, Hypershell X is not a medical device. It is designed for outdoor enthusiasts who can walk independently. Safe use requires the ability to lift your legs and maintain balance without assistance.

The Hypershell X uses over a dozen sensors — including IMUs, gyroscopes, and barometers — to constantly monitor your movement and position in 3D space. It knows how fast you’re moving, whether you’re going uphill or downhill, and if you’re accelerating or slowing down.

The AI MotionEngine processes all this real-time data and intelligently adjusts the power output of the exoskeleton’s two motors. This allows the system to deliver perfectly timed assistance — boosting leg lifts and forward pushes just when you need them. The result is smooth, natural, and intuitive support that moves with you, not against you.

1. Walking energy consumption primarily comes from the vertical movement of the upper body. Hypershell X assists the legs in completing the body’s upward motion during walking, generating a peak vertical force of up to 30 kg.
2. Hypershell X provides uphill support by assisting on mountain trails with inclines of around 15 degrees. Its maximum torque can generate a vertical force component of approximately 30 kg, significantly reducing effort and making climbs feel effortless.

Yes, you can replace it with another fully charged battery.

Yes. Hypershell Intelligent Batteries are rated at 5000 mAh / 72 Wh, well below the 100 Wh limit set by most airlines for carry-on batteries. That means you can travel with them safely and without hassle.

Yes, Hypershell X features IP54 Ingress Protection. The device is protected against water from all directions. Water splashed against the enclosure from any direction will not negatively affect the device.

Hypershell X standard USB-C Port according to PD/QC Protocol. Please check your solar panel charge Protocol and port.

Yes. The 4000 km guideline is based on durability tests of key components like the motor and structural connections to ensure peak performance and safety. Within this range, your device is expected to perform at its best. After 4000 km, you can continue using the product—but certain components may show signs of wear that could affect fit or responsiveness. We recommend checking the condition of straps, joints, and sensors regularly. If you notice changes in performance, our support team is here to help.

Hypershell X is not intended for use as a medical device. It is the user's responsibility to ensure that the product is used in accordance with its intended purpose. Hypershell disclaims any and all liability for any damages, injuries, or other consequences arising from the use of this product for medical purposes or in any unintended context.

A complimentary printed quick-start guide is included in the box. For the complete digital manual, additional languages, or the most up-to-date version, please visit our Help Center.